2021 Annual Report
President's Letter
After a truly unique and challenging 2020, it is easy to think of 2021 as something more pedestrian. But as I sit here and think about last year in its entirety, I'm quickly reminded how 2021 was also one of the most unusual in my career—both from a personal and professional perspective.
Over the course of 2021, the pandemic dominated nearly every aspect of our lives. Just about anyone who wanted a COVID vaccine in this country was able to get one. Many had two or three doses! But multiple COVID variants still moved quickly throughout our communities and continued to affect the way we lived, worked, and played.
Our global supply chain—something that is often nearly invisible to most people—became a regular conversational topic and inflation began to rear its head for the first time in recent memory. By the end of 2021, the economy seemed to be a little unsure of where it was going. And the insurance market in California was also just beginning to show some signs of uncertainty.
Paid out a total of $47 million in dividends
Our continued financial success in 2021 enabled us to pay dividends to our policyholders.
Launched an array of new technology initiatives
We continued to implement technology that improves our security and makes it easy for our customers to do business with us.
We've been helping business owners for more than 100 years and we're prepared to be here for the next 100 as well.

Statutory Annual Statement
Our required annual statement to the California Department of Insurance.